Privacy Policy

Privacy Policy We value your privacy and are committed to protecting the personal information you share with Choicematrix Store. This policy explains what data we collect, how we use it, and how it is safeguarded. What we collect - Personal details you provide when placing an order: name, address, phone number, and email. - Payment information: card number, expiry date, and CVV are processed only by our payment gateway and are not stored on our servers. - Browsing data: IP address, device type, and pages visited, used to improve site performance. - Optional data: wish‑lists, size preferences, and feedback. How we use your data - To process and deliver your orders. - To send order confirmations, shipping updates, and promotional offers (only if you opt‑in). - To respond to your queries and provide customer support. - To analyze traffic and improve our website. Storage and protection - All personal data is stored on secure servers in India, protected by encryption and firewalls. - Access is limited to authorized staff who need it for order fulfilment. - Payment data is handled by a PCI‑compliant gateway; we do not store card details. Sharing with third parties - Couriers: We share your shipping address and order details with courier partners to deliver your purchase. - Payment gateway: Only the transaction amount and card details are transmitted to the gateway; no other personal data is shared. - No other third parties receive your information unless required by law. Cookies and tracking - We use cookies to remember your cart contents, preferences, and to analyze site usage. - You can disable cookies in your browser settings, but this may affect site functionality. Contact us If you have questions or wish to update or delete your data, please contact our customer support team. We will respond promptly and ensure your privacy rights are respected.