Return & Refund Policy

Return & Refund Policy You can return most items within 07 days of receiving your order. The item must be unused, with all original tags, labels, and packaging intact. We will inspect the returned product to ensure it meets these conditions before approving a refund or exchange. Non‑returnable items include: - Final sale or clearance items - Intimate wear (underwear, lingerie) - Custom‑made or personalized products - Gift cards and vouchers If you are eligible for a return, you will be responsible for the return shipping cost unless the return is due to a mistake on our part (wrong size, damaged item, etc.). We recommend using a traceable courier and keeping the receipt. Refunds are processed in the original mode of payment within 7–10 business days after we receive and approve the returned item. The refund amount will exclude any shipping charges paid at checkout. If you paid by cash on delivery, the refund will be credited to your bank account or a new COD order will be issued. To start a return, contact our customer support through the “Help & Support” section on our website or app. You will receive a return authorization number and a prepaid return label if applicable. Pack the item securely, attach the label, and drop it off at the nearest courier outlet. Once the return is received, we will notify you and process the refund or exchange promptly.